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Laser Business Solutions warrants each laser toner cartridge to be free of defects for a period of one (1) year from the date of purchase.

 

Any Laser Business Solutions toner cartridge found to be defective in materials and/or workmanship during the one (1) year warranty period will be replaced at no cost.

 

Laser Business Solutions further warrants that under normal use, our cartridge will not cause damage, abnormal wear or deterioration to any printer for which the cartridge was intended. Any claim that the use of the Laser Business Solutions toner cartridge resulted in printer damage must be verified with satisfactory evidence that the Laser Business Solutions cartridge was directly responsible for any such damage or failure. Any such claim must include a written statement on the service company's letterhead and signed by an authorized representative of the service company. Upon satisfactory verification by Laser Business Solutions, we will provide the service or reimbursement for the directly related service cost.


This warranty will become null and void if the warranted cartridge is disassembled in any way or if the cartridge is mishandled, stored or used in any manner considered abnormal, or is damaged by labels or adhesive residues.  Any cartridge damaged by labels will not be covered under warranty.  Misuse of labels can not only damage the toner cartridge but also the printer.  Printing a sheet of labels and then removing a portion of the label sheet, and running that same sheet with missing labels back through the printer can damage the cartridge as well as the printer. Please do not reuse label sheets in your printer.

 

Laser Business Solutions' liability under this warranty shall be limited to the replacement or reimbursement as defined herein. No other expressed or implied warranty shall exist.


Will using a remanufactured cartridge void my warranty?

 

Have you ever heard that using a remanufactured toner cartridge will void your warranty? Next time a repair technician says that, tell them to put it in writing. Chances are he won't. Why? Because it can be illegal to require a consumer to use specific supplies in order to maintain a warranty.

 

You have the right to use the supplies of your choice! Printer manufacturer warranties state that the use of third-party supplies alone does not void your warranty. Warranties are only voided if the cartridge actually caused the damage. Under these circumstances, the cartridge remanufacturer will repair it.

 

The Facts About Printer Warranties

 

The Magnuson-Moss Warranty Act of 1975 states:

 

No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer''s using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name.

 

A federal law enacted in 1914 as an amendment to the Sherman AntiTrust Act (15 U.S.C.A. § 1 et seq. [1890]), prohibiting undue restriction of trade and commerce by designated methods.

 

The Clayton Act (15 U.S.C.A. § 12 et seq. [1914]) was originally enacted to exempt unions from the scope of antitrust laws by refusing to treat human labor as a commodity or an article of commerce. Today, it is used primarily to prohibit the suppression of free competition by making illegal four business practices: price discrimination, which is the sale of the same product to comparably situated buyers at different prices; tying and exclusive dealing contracts, which are the sale of products on condition that the buyer stop dealing with the seller's competitors; corporate mergers, the acquisition of competing companies by one company; and interlocking directorates, the members of which are common members on the boards of directors of competing companies.

 

These practices are illegal when they might substantially lessen competition or tend to create a monopoly in any line of commerce. By making the suppression of free competition unlawful the Clayton Act supplements the provisions of the Sherman Act, which outlaws monopolies.

 

This means the OEM cannot, as a condition of the warranty, require the use of their cartridge.

 

While using another brand of cartridge can not completely void your printer warranty, the printer maker does not have to repair damage that is caused by another brand of cartridge.

 

However, the remainder of the warranty still applies. Only damage that is specifically caused by use of another brand of cartridge is exempted.